Software · Automation · AI
for Modern Enterprises

A0  /  Engagement · AI & Workflows

From discovery to production-ready.

How we engage on AI and intelligent workflow projects — a structured execution model that takes ideas through MVP, into production, and onto your team. Engineering-first, services-driven, no off-the-shelf products being repackaged.

02  /  The engagement

How we work, in four steps.

Step 1 · Discovery

Understand workflows, data, and where ROI actually lives.

One to two weeks. We sit with your operators, read the runbooks, audit the data, and identify the workflows where AI and automation will pay back fastest. The output is a written discovery brief — what we'd build, why, and the rough cost. You can stop here if it doesn't make sense.

Step 2 · MVP Build

A working system in your environment. Not slideware.

Four to six weeks. We build the smallest end-to-end version that proves the workflow — running on your infrastructure, against your data, with your authentication. Real users get hands-on. We learn what the discovery brief got wrong.

Step 3 · Production & Integration

Architecture, governance, monitoring, scale.

Eight to twelve weeks. The MVP becomes a production system: hardened architecture, security review, monitoring, runbooks, integration with your authentication and access control, and the operational primitives your platform team requires. CI/CD wired in. Testing strategy in place.

Step 4 · Enablement & Hand-off

Your team owns what we build.

Continuous from the start. Your engineers pair with ours during the build. Architecture decision records, runbooks, and training documentation accumulate as we go. By production cut-over, your team can extend, debug, and scale the system without us in the room.

03  /  What we build

Common engagement shapes.

A non-exhaustive list of the workflows we typically take on. Most engagements are a combination of these.

Knowledge-Base Integration

Enterprise data into intelligent knowledge systems — RAG architectures, vector stores, semantic search. AI that can reason over your proprietary information.

Custom AI Workflows

Agentic workflows that automate complex business processes — document processing, data extraction, decision-making, multi-step orchestration with human checkpoints.

Voice Agent Integration

Conversational voice systems built on the Echo reference architecture or custom-integrated. Customer service, internal helpdesks, scheduling, reception.

AI Agent Development

Intelligent agents that perceive, reason, and act — LLMs with tool-calling, memory, multi-agent coordination. Built on the Alpha IQ patterns where they fit.

Security & Compliance

AI deployments that meet enterprise security and regulatory standards — data privacy, model governance, audit trails, GDPR, SOC 2, ISO 27001 alignment.

PoC to Production

Take prototypes — yours or ours — through to robust, scalable production: proper architecture, testing, monitoring, CI/CD, and enterprise-grade infrastructure.

Quality Assurance & Evals

Testing strategies for AI systems — prompt regression, hallucination detection, performance benchmarking, continuous evaluation pipelines, golden datasets.

Performance & Cost Optimisation

Prompt engineering, model fine-tuning where it pays back, caching strategies, cost monitoring, and resource utilisation tuning for production deployments.

04  /  Principles

How we make decisions on a project.

Five rules of thumb that have held up across 17 years of enterprise engagements.

Build on systems your team can run after we leave

If your team can't operate it without our help, we built the wrong thing. Every engagement is scoped around what your engineers will inherit.

AI is a feature, not a category

We embed AI into existing systems where it removes real friction. We don't sell "an AI" — we deliver workflows that happen to use models when models are the right answer.

Production is a different sport from prototyping

Most failed AI projects work fine in the lab and fall over the moment real users meet real edge cases. We design for production from week one and validate against real load.

Cost transparency is a feature

Every system we ship surfaces what it's doing and what it costs. Token spend, tool calls, latency budgets — visible to your team, not hidden behind opaque vendor billing.

Human-in-the-loop is the default

Autonomous AI is a long-term direction, not a starting point. Every workflow we ship has a human checkpoint where one belongs — and we engineer those checkpoints to be productive, not friction.

Want to start with a discovery brief?

A short conversation, then a one-to-two week structured discovery sprint. You walk away with a written brief — what we'd build, what it would cost, and whether it makes sense to continue. No commitment beyond the discovery.